Refund policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 14 days of delivery for a full refund or exchange. Please note the following guidelines:

  1. Return Eligibility:
    • Items must be unused, in the same condition as received, and in the original packaging.
    • Items that have been damaged or altered from their original condition are not eligible for return.
  2. Return Process:
    • Contact our customer service team at info@forfebboutique.com to initiate the return process.
    • Provide your order number and reason for the return.
    • Our team will provide you with a return authorization and instructions on how to return the item(s).
  3. Return Shipping:
    • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
    • We recommend using a trackable shipping method for returns.
  4. Refunds/Exchanges:
    • Refunds will be issued to the original form of payment once the returned item(s) are received and inspected.
    • Exchanges will be processed once the returned item(s) are received and inspected.
  5. Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact us within 7 days of delivery to arrange for a replacement or refund.
  6. Non-Returnable Items:
    • Certain items, such as personalized or customized products, gift cards, and clearance items, may not be eligible for return.
  7. International Returns:
    • International returns may be subject to additional shipping fees and customs duties. Please contact us for more information.
  8. Final Sale Items:
    • Final sale items are not eligible for return or exchange unless they are damaged or defective upon receipt.
  9. Policy Changes:
    • We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase from us, you agree to abide by the terms of this return policy.

If you have any questions or concerns regarding our return policy, please contact us at info@forfebboutique.com . We are here to assist you and ensure your shopping experience is enjoyable and hassle-free.